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Muhammad Mazhar Mirza

Chief Technology Officer, CodeLabs.

Smartphone on a dark desk with its last chat message in red, tied by red threads to a desk calendar, a contact card and a folded sheet of paper
AI & Automation

AI agents vs chatbots: what changes when software can act

A chatbot answers; an agent acts. What changes when software can use your systems, where the risk moves, and when a chatbot is enough.

5 Oct 2026 6 min read

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