Observed, Not Assumed
Findings come from watching behavior, not from surveys or hunches.
-
Call: +971 52 668 4165
-
Mail: [email protected]
Watch Real Users, Fix Real Problems
Usability testing replaces opinion with observation. We put your product — live, staged or prototyped — in front of representative users with realistic tasks, record where they struggle, and deliver findings ranked by severity with concrete design fixes for each.
-
-
Fixes, Not Just Findings
Every issue comes with a recommended design change, ranked by impact.
Why Choose Codelabs For Usability Testing
Real Work, Real Results
Product Design
User Validation
Humwell
In healthcare, a confusing interface doesn't just lose users — it blocks care. Humwell's patient and practitioner flows were validated with real users, and the findings shaped the shipped product.
Read Full Case Study
Our Usability Testing Process
-
Information architecture and low-fidelity layouts nail the logic before the polish.
-
Pixel-accurate UI in Figma, on a reusable component system matched to your brand.
What's Included
-
Test Plan & Task Design
Scenarios built around your product's critical journeys.
-
Participant Sessions
Moderated tests with users matching your audience.
-
Recorded Evidence
Session recordings so stakeholders see problems firsthand.
-
Severity-Ranked Issue Log
Every finding classified by how much damage it does.
-
Recommended Fixes
A concrete design change proposed for each issue.
-
Quick-Win Identification
The high-impact, low-effort fixes flagged for immediate action.
-
Stakeholder Readout
Findings presented clearly, with the evidence to back them.
-
Follow-Up Validation
Retesting after fixes to confirm improvement.
What Does It Cost?
-
Basic UI/UX$1,000 – $3,000
Focused design engagement for a single product area or site.
-
Full Product Design$3,000 – $10,000
End-to-end design from research and wireframes to tested, developer-ready UI.
Tools & Technologies We Use
-
FgFigma
-
AdAdobe Creative Suite
-
SkSketch
-
InInVision
-
ZpZeplin
-
MzMaze
Usability Testing FAQs
Common questions about our usability testing service.
-
How many users does a useful test need?
Around five representative users per round uncovers the majority of significant issues. Multiple small rounds beat one large one — test, fix, retest.
-
Can you test our live product, or only prototypes?
Both. Testing a live product finds today's leaks; testing prototypes prevents tomorrow's. Many clients do both in sequence.
-
What do we get at the end?
A severity-ranked issue log with session evidence, a recommended fix for every finding, and a readout session — not a binder of vague observations.
-
Our conversion rate is fine — do we still need testing?
A fine conversion rate tells you nothing about the customers you lost. Testing shows why people who wanted your product didn't get through — usually the fastest revenue win available.
Let's Connect With Our Experts
Get valuable consultation from our professionals to discuss your project. We are here to help you with all of your queries.
