Codelabs (in-house)
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Call: +971 52 668 4165
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Mail: [email protected]
Agentic AI
Multi-Channel Automation
Lead Qualification
CodeLabs BOT
CodeLabs BOT is Codelabs' own in-house multi-channel AI agent platform — built, engineered and run by Codelabs itself, the same way ChannelHub and Meetaxis are Codelabs products. It's not a demo: it's the actual agent that greets visitors on codelabs.ae's live chat today, handling real conversations in English, Urdu and Arabic, qualifying leads, and routing them toward a quote.
Built To Run Our Own Front Door
Before offering agentic AI as a service, Codelabs put it to work on its own site. CodeLabs BOT greets every visitor, asks for a name and contact number before routing to sales, and answers in whichever language the visitor writes in — without a human on the other end.
Multi-Channel From Day One
Built to talk to customers on WhatsApp, web chat and API from a single agent definition, instead of maintaining separate bots per channel.
Knowledge-Grounded Answers
Trained on Codelabs' own service and pricing knowledge base, with source readiness tracked and visible before the agent goes live.
Lead Qualification, Not Just Chat
Asks for a name and contact number before continuing, so every conversation becomes a workable lead instead of a dead-end FAQ session.
Cost-Tracked From The Start
Every reply, tool call and token is metered against a live spend dashboard, so cost stays predictable as usage grows.
Outcome
In a recent 7-day window, CodeLabs BOT handled 152 messages across 15 conversations, resolved 5 tool calls, and kept AI spend to $0.94 — all while running on its own knowledge base with 2 of 2 sources ready. It's live proof, not a pitch deck, that Codelabs builds and runs its own agentic AI in production before offering it to clients.
